General Consultancy

BriteSparc is helping companies and corporations with their telecommunications costs and processes. Our effort significantly reduces our customer’s Telco expenses.

All of our services are designed to help our Customers gain efficiency and ultimately reduce their Telco costs. Every contract that we take on is designed to deliver a significant Return on Investment, meaning that for every dollar that a company spends with BriteSparc, it can benefit with savings.

BriteSparc is the provider of customer telecommunications management solutions. In collaboration with our Global Alliance Partners, BriteSparc also offers its Advanced Vendor Management system for customers to manage their telecommunications vendors and charges online in an ongoing environment.

Most Telco contracts promise to deliver some of the following benefits to the customer:

1.    Market competitive pricing.
2.    Yearly price reductions.
3.    Improved invoicing and spend management
4.    Service Delivery Representatives
5.    Help Desk

Is your company receiving all the Contract Deliverables at the agreed pricing.

BriteSparc can provide its services to ensure you receive what you have been promised and paying for.

For Example - 

A Mobile Services Strategy

Initiate a comprehensive life cycle approach to mobile communications management which will reduce direct costs and increases operational efficiencies. The strategy may include:
•    Policy Development & Enforcement
•    Asset and Services Database Creation
•    Order Management & Provisioning
•    Service & Asset Tracking
•    Rate Plan Optimisation - Analysis
•    Rate Plan Optimisation - Execution
•    Billing Reconciliation & Auditing
•    24/7 Customer Care
•    Management Reporting
•    Call Detail
•    Manage Reporting and Charges
    a.    Conduct evaluation of the mobile fleet managed service from your service provider. Compare this service to that of other services in the market.
•    Rate plan optimization - analysis
    b.    Compare your current pricing with market and new Telco plans.
    c.    Conduct an analysis of international roaming charges and investigate possible alternate solutions.

1.    Call Charges
•    Conduct a benchmark of pricing and compare to the yearly rate reduction.

2.    Conferlink
•    Conduct an evaluation of possible suppliers for audio conference services.

3.    Rental Charges
•    Rental charges include all lines and services for fixed line business. This may require an audit of all services to determine if your company has any unused services.
•    Other Rental charges include managed technicians, pabx charges and data charges. These services also need to be audited.

4.     Fixed Line Audit
You may have a large amount of fixed line rental charges. These charges will include line rental and managed charges.
We would recommend conducting a full audit of these services This will:

•     Uncover any services no longer required.
•     Establish a database of services that will allow greater control and visibility in the future.

5.   Benchmark
An indicative overview of current market pricing shows that a benchmark will achieve a significant % reduction for these same services.

BriteSparc can advise and perform all the above services